Shipping and Returns
At kolhapurbirdfarm.com, we strive to provide efficient delivery services. Please review our shipping and returns policy below.
1. Shipping Options and Delivery Times
- We offer two shipping options:
- Standard Delivery: 6-12 business days via Indian Post.
- Express Delivery: 3-8 business days via Private Courier Service.
- Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
2. Shipping Charges
- Shipping charges will be calculated at checkout based on your location and the delivery method chosen.
- Any additional taxes, duties, or fees imposed by local authorities are the customer’s responsibility.
3. Order Processing
- Orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.
4. Returns Policy
- No Returns Allowed: Due to the nature of our products (food and birds accessories), all sales are final. We do not accept returns once the product has been purchased.
5. Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photographic evidence. We will work with you to resolve the issue.
6. Lost or Delayed Packages
- We are not responsible for lost or delayed packages once they have been handed over to the carrier. However, we will assist you in contacting the carrier to resolve the issue.
7. Contact Information
- For any shipping-related questions or concerns, please contact us at 08208877848.